ORDER FULFILMENT

Orders are processed and fulfilled daily with the exception of weekends and public holidays. 
Orders are usually shipped within 1-5 working days*. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).

PLEASE NOTE: During October, November and December of 2020 we expect a very high volume of orders and the processing time might increase up to 10 business days.

DELIVERY TIME

Standard International Shipping

  • United States, China, Hong Kong, Japan, Macao, Thailand, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Canada: 5 - 15 Business Days.

  • Croatia, Malta, Singapore, Estonia, Lithuania, Slovenia, Romania, South Africa, Israel, Malaysia, Russia, United Arab Emirates, Cyprus, Greece, Ireland, Latvia, Turkey, Ukraine, Chile: 7 - 21 Business Days. 

  • Rest of the world: 10 - 30 Business Days.

PLEASE NOTE: October, November and December of 2020 will be a very busy period for all the carriers around the world. While we process and ship hundreds of orders daily, we rely on different carriers to deliver your order to your door. During this time, we are not able to control the delivery time of our orders and we are not responsible for any delays that might occur. 

We are working constantly to improve our services and your support is highly appreciated. 

Find out more about delivery to a specific country by contacting us via email at info@udarely.com. 

PACKAGING

Due to the requirements of our carriers, many orders will be split into multiple packages. If you order more than 2 glasses (or items) please expect to receive more than one package.